Effective Date: 27 May 2025

Last Updated: 27 May 2025v

1. Introduction Bentley Creative ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Notice outlines how we collect, use, disclose, and safeguard your personal data when you visit our website www.bentleycreative.im or engage with our services. We adhere to the General Data Protection Regulation (GDPR) and the Isle of Man's data protection laws.

2. Information We Collect We may collect and process the following data: Personal Identification Information: Name, email address, phone number, and any other information you provide when contacting us or using our services. Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website. Usage Data: Information about how you use our website, products, and services. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences. Photographs in Public Spaces: We occasionally take photographs at public events or in public areas (e.g., roads, exhibitions, and community venues) for promotional or documentation purposes. If your image appears in one of these photographs and you are not comfortable with it being used, please contact us. We will be more than happy to remove it upon request.

3. How We Use Your Information We use your personal data to: Respond to your inquiries and provide customer support. Deliver our services and manage our relationship with you. Improve our website, products, and services. Send you updates, marketing communications, and promotional materials, where permitted by law. Comply with legal obligations and enforce our terms and conditions. In the future, we may use additional tools such as Facebook Pixel and Google Analytics to better understand how visitors interact with our website and to improve our marketing efforts. Should we implement these tools, we will update this Privacy Notice accordingly and provide you with options to manage your preferences.

4. Legal Basis for Processing Our processing of your personal data is based on: Consent – where you have given clear consent for us to process your personal data for a specific purpose. Contractual Necessity – processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract. Legal Obligation – processing necessary for compliance with a legal obligation. Legitimate Interests – processing necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

5. Data Sharing and Disclosure We do not sell, rent, or trade your personal data. We may share your information with: Service Providers – third parties who provide services on our behalf, such as IT support, email delivery, and analytics. Legal Authorities – when required by law or to protect our rights, property, or safety, or that of others. Business Transfers – in the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity. Third-Party Services: We use third-party services to support our operations including Zenfolio for our gallery and online shop, social media platforms such as Facebook, Instagram, and Flickr to manage our social media presence, and hard-storage solutions for backups of our data. These providers may process your personal data in accordance with their own privacy policies. We ensure that all third parties we work with maintain appropriate security measures to protect your information.

6. International Data Transfers As our operations are based in the Isle of Man, your personal data may be transferred to and processed in countries outside of your jurisdiction. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

7. Data Security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, firewalls, and encryption.

8. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

9. Your Data Protection Rights Under certain circumstances, you have rights under data protection laws in relation to your personal data, including: Access – request access to your personal data. Correction – request correction of inaccurate or incomplete data. Erasure – request deletion of your personal data. Restriction – request restriction of processing your personal data. Objection – object to processing of your personal data. Data Portability – request transfer of your personal data to another party. Photographs Taken in Public Spaces: If you appear in a photograph taken at a public event or in a public location and you are not happy with its use, please reach out to us. We fully respect your preferences and will promptly remove the image upon request. To exercise any of these rights, please contact us using the details provided below.

10. Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and for marketing purposes. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. For more information, please refer to our Cookie Policy. Our website and services may involve cookies and tracking technologies used by third-party providers such as Zenfolio, Facebook, Instagram, and Flickr. These third parties may collect data on your interactions with their platforms in accordance with their own cookie and privacy policies. We may also use tracking technologies such as Facebook Pixel and Google Analytics in the future. These tools help us analyze website traffic and user behavior to enhance our services and deliver more relevant advertising. We will notify you via this Privacy Notice when these tools are in use and provide options to manage your consent.

11. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of every website you visit.

12. Changes to This Privacy Notice We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this notice periodically to stay informed about how we are protecting your information.

13. Contact Us If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at: Bentley Creative [Insert Physical Address] Email: [Insert Contact Email] Phone: [Insert Contact Number]

Effective Date: 27 May 2025

Last Updated: 27 May 2025

1. What Are Cookies? Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work, improve user experience, and provide information to the site owners.

2. Types of Cookies We Use We use the following categories of cookies: Strictly Necessary Cookies: Essential for the operation of our website. They enable basic functions like page navigation and access to secure areas of the website. Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., Google Analytics). This allows us to improve the website’s performance and user experience. Functionality Cookies: Allow our website to remember choices you make, such as your language preferences or region, to provide a more personalized experience. Marketing and Third-Party Cookies: We may use third-party services (like social media plugins or embedded videos) that place cookies to track your browsing habits across websites to deliver relevant advertising or content. We do not control these third-party cookies.

3. How We Use Cookies We use cookies to: Ensure the proper functionality of our website. Understand how users engage with our content. Improve website performance and usability. Deliver relevant advertising (if applicable). Cookies and tracking technologies may also be used by third-party services such as Zenfolio, Facebook, Instagram, and Flickr to deliver their features and enhance your experience on our website. We may also deploy cookies and tracking technologies from Facebook Pixel and Google Analytics in the future to help us analyze site usage and deliver targeted advertising. You will be informed and have the choice to accept or reject these cookies should they be implemented.

4. Your Choices and Cookie Control You can control and manage cookies in various ways: Browser Settings: Most browsers allow you to refuse or delete cookies. You can usually find these settings in your browser’s “Options” or “Preferences” menu. Consent Banner: When you first visit our website, you may see a cookie banner asking for your consent. You can accept or reject non-essential cookies at that time. Withdraw Consent: You can change or withdraw your cookie consent at any time by clearing your browser cookies and revisiting our website. Please note that blocking certain types of cookies may affect your experience on the website and the services we are able to offer.

5. Third-Party Cookies Some cookies may be placed by third-party services that appear on our pages (such as YouTube videos, Google Maps, or social media share buttons). We encourage you to review the privacy and cookie policies of these providers. We use third-party services including Zenfolio for our gallery and shop, and social media platforms like Facebook, Instagram, and Flickr. These services may place cookies on your device to provide functionalities such as displaying galleries, enabling purchases, and social sharing. The cookies set by these third parties are governed by their respective privacy policies. In addition to current third-party services, we may use Facebook Pixel and Google Analytics in the future. These services may place cookies on your device, governed by their respective privacy and cookie policies.

6. Changes to This Cookie Policy We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. Any updates will be posted on this page with the revised effective date.

7. Contact Us If you have any questions about our use of cookies or this policy, please contact us at: Bentley Creative [Insert Physical Address] Email: [Insert Contact Email] Phone: [Insert Contact Number]

Effective Date: 27 May 2025

Last Updated: 27 May 2025

Purpose: To ensure Bentley Creative obtains informed, explicit consent from all individuals photographed, respecting their rights and complying with Isle of Man data protection and privacy laws.

Scope: This policy applies to all photographers, contractors, and staff engaged by Bentley Creative.

Policy: No photograph of an individual will be taken or used for commercial purposes without prior consent. Consent is documented using our Model Release Forms. For group or event photography in public spaces, we will notify attendees of photography activity and provide a clear channel for individuals to request removal of photos where practicable. Special care is taken when photographing minors. Consent must be obtained from a parent or legal guardian. Individuals retain the right to withdraw consent at any time. Bentley Creative will act promptly to remove or cease usage of images as requested. Photographs taken in public spaces for editorial or journalistic purposes may be used with care, respecting privacy and dignity.

BentleyCreative Photography Model Release

I, the undersigned, hereby grant Bentley Creative permission to use my photographic image, likeness, and/or voice in any and all media for commercial, promotional, or editorial purposes. I understand that these images may be used on websites, social media, print materials, and other advertising channels. I waive any rights to inspect or approve the finished product. I release Bentley Creative from any claims related to the use of these images.

Name: ________________________ Signature: _____________________ Date: ________________________

I, the undersigned, am the parent/legal guardian of the child named below, and I grant BentleyCreative permission to use the child's photographic image, likeness, and/or voice in any and all media for commercial, promotional, or editorial purposes. I understand that these images may be used on websites, social media, print materials, and other advertising channels. I waive any rights to inspect or approve the finished product. I release BentleyCreative from any claims related to the use of these images.

Child's Name: ________________________ Parent/Guardian Name: ________________________

Parent/Guardian Signature: _____________________ Date: ________________________

Effective Date: 27 May 2025

Last Updated: 27 May 2025

Purpose: To ensure BentleyCreative complies with the Isle of Man Data Protection Act 2018 and GDPR principles by protecting personal data and respecting data subjects’ rights.

Scope: Applies to all employees, contractors, and third parties handling personal data on behalf of Bentley Creative.

Policy: Data Collection: Only collect personal data necessary for business purposes and with clear, informed consent where applicable.

Lawful Processing: Personal data is processed lawfully, fairly, and transparently.

Data Minimization: Limit personal data collected and retained to what is necessary.

Accuracy: Ensure personal data is accurate and up to date.

Storage Limitation: Retain personal data only for as long as necessary for its purpose or as required by law.

Security: Implement appropriate technical and organizational measures to safeguard data (e.g., encryption, access controls).

Data Subject Rights: Respect and facilitate rights including access, rectification, erasure, restriction, objection, and portability.

Data Breach: Promptly report and manage personal data breaches following legal obligations.

Third-Party Processors: Ensure contracts and data protection standards are in place with third-party service providers (e.g., Zenfolio, social media platforms).

Training: Staff receive training on data protection responsibilities and policies.

BentleyCreative is committed to protecting your personal data and ensuring compliance with the Isle of Man Data Protection Act 2018. While we are not required to appoint a formal Data Protection Officer (DPO), we have designated Responsible Person for Data Protection, Sami-Jaine Martin, [email protected], who is responsible for overseeing data protection compliance within our organisation and handles all queries related to your personal data, including requests for access, correction, deletion, and complaints regarding data processing. If you have any questions or concerns about how we manage your personal data, please don't hesitate to get in touch :)

Effective Date: 27 May 2025

Last Updated: 27 May 2025

1. Introduction These Terms and Conditions ("Terms") govern the provision of photography and related services by Bentley Creative ("we", "us", "our") to you ("client", "you"). By booking our services, you agree to be bound by these Terms.

2. Booking and Payment A booking is confirmed upon receipt of a signed contract and payment of the agreed deposit. Full payment must be received by the date specified in the contract or prior to delivery of final images/products. Payment methods accepted: [list methods]. Failure to pay on time may result in cancellation or withholding of deliverables.

3. Cancellation and Refunds Cancellation by the client must be made in writing. Deposits are non-refundable except at our discretion. If we cancel a booking, a full refund will be provided. Rescheduling is subject to availability and may incur additional fees.

4. Delivery of Images/Products Delivery timelines will be stated in the contract. Images will be delivered digitally via secure link or physical media as agreed. We are not responsible for delays caused by events beyond our control.

5. Usage Rights Upon full payment, clients receive a non-exclusive, non-transferable license to use images for agreed purposes. Unauthorized commercial use, resale, or distribution of images is prohibited without explicit permission. We reserve the right to use images for promotional and portfolio purposes unless otherwise agreed in writing.

6. Liability Bentley Creative will take reasonable care during shoots but is not liable for loss or damage beyond our control. Clients are responsible for providing safe and lawful access to shoot locations.

7. Changes to Terms We reserve the right to update these Terms, with notice provided to clients.

8. Governing Law These Terms are governed by the laws of the Isle of Man.

Effective Date: 27 May 2025

Last Updated: 27 May 2025

Purpose: To provide guidelines for professional and ethical use of social media and online platforms by Bentley Creative staff, contractors, and representatives.

Policy: All posts, comments, and interactions should reflect Bentley Creative’s values of respect, professionalism, and integrity. Confidential client information and images should never be shared without consent. Always attribute images correctly and respect copyright. Avoid engaging in disputes or controversial topics on official accounts. Personal social media use should not conflict with professional responsibilities or damage Bentley Creative’s reputation. Report any social media concerns or breaches to management immediately.

Effective Date: 27 May 2025

Last Updated: 27 May 2025

Purpose: To ensure complaints are handled promptly, fairly, and transparently.

Procedure: Complaints can be made via email, phone, or letter to the contact provided below. We will acknowledge receipt of the complaint within 3 business days. A full investigation will be conducted, and a response provided within 14 business days. If the complainant is dissatisfied, they may request a review or escalate the matter to the Isle of Man Information Commissioner (for data protection issues). Records of complaints and outcomes will be kept securely.

Contact: Sami-Jaine Martin, [email protected]

Effective Date: 27 May 2025

Last Updated: 27 May 2025

Purpose: To provide a safe working environment during all photography shoots and related activities.

Policy: Risk assessments will be conducted for shoots, especially on-site or outdoor locations. Photographers and staff will follow safety instructions and use appropriate protective equipment. Clients and subjects should inform us of any health or accessibility needs prior to shoots. Emergency procedures and contacts will be established for all shoots. Any accidents or incidents must be reported immediately.

Effective Date: 27 May 2025

Last Updated: 27 May 2025

Commitment: We strive to conduct our business responsibly, respecting people, communities, and the environment.

Guidelines: Obtain informed consent and respect the dignity and privacy of all subjects. Avoid intrusive or disruptive photography practices. Minimize waste and environmental impact during shoots (e.g., use digital files over prints when possible). Promote inclusivity and diversity in our imagery and marketing. Engage respectfully with communities and cultures.